Effective Date: 10-Mar-2025

At Brights Electricity & Cooling Solutions (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. Based in Oostende, Belgium, Brights Electricity & Cooling Solutions is a trusted leader in providing high-quality commercial refrigeration, airco HVAC solutions, heat pump systems, and solar panel solutions.

Our expertise spans a wide range of services:

• Commercial Refrigeration: We specialize in reliable refrigeration solutions tailored to commercial needs, ensuring your products stay fresh and safe.
• Airco – HVAC Solutions: We provide top-of-the-line air conditioning and HVAC systems to keep your environment comfortable, whether for residential or commercial spaces.
• Heat Pump Systems: Our energy-efficient heat pump systems are designed to provide sustainable heating and cooling for a wide range of applications.
• Solar Panel Solutions: We offer high-quality solar panel installations to help reduce energy costs and contribute to a greener future.

With a strong commitment to safety and quality, we ensure excellence in every project we undertake, aligning with industry standards and regulations.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://becs.be and when you request our services.

By using our website or providing your personal data through our contact forms (email or WhatsApp), you consent to the practices outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our website or submitting your personal data.

We may collect the following types of personal data when you interact with our website:

• Identification Data: Full name, email address, and WhatsApp phone number.
• Technical Data: IP address, browser type, and usage data to improve user experience and website performance.

We do not collect sensitive data, such as payment information or health-related data, through this website.

We collect personal data from you through the following methods:

• Cookies & Tracking Technologies: We use cookies and similar tracking technologies to improve the functionality of our website. These cookies may collect technical data, such as your IP address, device type, and browsing activity. For more information on how we use cookies, please refer to our Cookies Policy.
• Direct Collection: When you fill out a contact form on our website or request services, we collect your personal information, including email address and phone number (WhatsApp), based on the information you provide.

To ensure the uniform representation of fonts, we use web fonts provided by Google. When you visit our website, your browser loads the necessary fonts from Google servers, which may involve transferring your IP address to Google. For more information about Google Web Fonts and how they handle user data, please refer to our Cookies Policy and Google’s Privacy Policy.

We process your personal data for the following purposes:

• Provision of Services: To respond to your inquiries, provide customer support, and assist you with services you have requested.
• Requesting Services: To process your service requests and bookings on our website.
• Compliance with Legal Obligations: To comply with applicable laws and regulations.
• Communication: To communicate with you regarding your requests and any necessary updates related to our services.

We do not use your personal data for marketing or analytics purposes.

We do not share your personal data with third parties, including marketing agencies or other service providers. Your data is used solely for the purposes outlined in this policy. We will not sell or disclose your personal data to any third parties, except where required by law

• Data Retention: We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. If you request the deletion of your data, we will delete it within a reasonable timeframe, subject to any legal obligations.
• Storage: Your personal data is stored securely in our website’s database.
• Security Measures: We implement industry-standard security measures, such as encryption, secure servers, and firewalls, to protect your personal data from unauthorized access.

• As a user of our website, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Rectification: You can request to correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure: You have the right to request the deletion of your personal data at any time. To exercise this right, please contact us at the details provided below.
  • Right to Withdraw Consent: If we process your personal data based on your consent, you may withdraw that consent at any time by contacting us.

  Please note that under our current practices, you do not have the Right of Access, Right to Restrict Processing, or Right to Object to the processing of your personal data.

  For more details on how to exercise your rights, please contact us using the information below.

• If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Address: Nieuwpoortsesteenweg 183, 8400 Oostende, Belgium.
  • Email: info@becs.be
  • Website: https://becs.be

We may update this Privacy Policy from time to time to reflect changes in our data collection practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the new effective date.

By using our website or submitting your personal data through our contact forms (email or WhatsApp), you consent to the practices outlined in this Privacy Policy.